Privacy Policy

At Answer (“we,” “us,” or “our”), we are committed to protecting your privacy.

This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.answer.co.za (“Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

Table of Contents

Information We Collect

When you visit our Website, we may collect certain personal information that you voluntarily provide to us. This may include your name, email address, phone number, and any other information you choose to share when contacting us or filling out forms on our Website. We may also collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our Website.

Use of Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to your inquiries and requests
  • Personalize your experience on our Website
  • Send you updates, newsletters, or promotional materials, if you have opted in to receive them
  • Analyze and monitor the usage of our Website to improve its functionality and user experience
  • Comply with legal obligations and protect our rights

Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your experience and gather information about how you use the Website. Cookies are small data files stored on your device that help us remember your preferences and understand your usage patterns. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our Website.

Third-Party Services

We may use third-party service providers to assist us in operating our Website, conducting our business, or serving you. These third-party providers may have access to your personal information but are obligated to protect it and use it solely for the purposes we specify.

Our Website may also contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

Children’s Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page, and the changes will take effect as soon as they are posted. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.